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Drip Tea Seattle
Goal Statement
As a Media Manager at Driptea Seattle, my mission was to create captivating visual content and effectively manage the brand's online presence. Balancing creativity with strategic thinking, I aimed to build strong connections with customers through various social media channels, in-store experiences, and online platforms.
Visual Content Creation
I produced high-quality product menus, campaigns, and visual animations for both in-store and online use. Utilizing my expertise in photography and design, I created a signature look that helped set Driptea Seattle apart from competitors and establish a memorable brand identity.
Customer Communication & Engagement
I facilitated customer communication by actively engaging with our audience through direct messages, post sharing, and comments. By maintaining an open and responsive dialogue, I fostered positive relationships and improved customer satisfaction.
Social Media Management
I managed an Instagram account with over 14,000 followers, showcasing Driptea Seattle's unique offerings and building a loyal community around the brand. By curating engaging content and implementing effective strategies, I was able to grow the account and maintain a strong online presence.
Brand Representation
I oversaw the brand representation both in-store and online, ensuring consistency and a seamless customer experience across all touchpoints. By upholding Driptea Seattle's brand guidelines, I created a cohesive and recognizable identity that resonated with our customers.
Multichannel Marketing
I created marketing materials for various social media channels, including Facebook, Instagram, Google Ads, Taboola, LinkedIn, Twitter, and the company website. By tailoring content to each platform, I maximized our reach and effectively promoted Driptea Seattle's products and services.
Wrapping Up
My experience as a Media Manager at Driptea Seattle highlights my expertise in visual content creation, social media management, customer communication, and brand representation. With a strong focus on creativity and strategic thinking, I successfully built and maintained Driptea Seattle's online presence and customer relationships.
Sections:
- Goal Statement
- Visual Content Creation
- Customer Communication & Engagement
- Social Media Management
- Brand Representation
- Multichannel Marketing
- Wrapping Up
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